TY - GEN T1 - Health literacy and self-confidence in the healthcare system – the user perspective AU - Horch, Kerstin AU - Ryl, Livia AU - Hintzpeter, Birte AU - Dierks, Marie-Luise AB - How satisfied are people with their contacts in the health system in Germany? Are adequate health informations available? And how well-known are rights of patients? The data of an additional survey of GEDA 2009, carried out by the Robert Koch-Institute, will answer these questions. KW - GEDA KW - health literacy KW - self-confidence KW - healthcare KW - postal survey KW - satisfaction KW - patients' rights KW - complain KW - 610 Medizin PY - 2011 LA - eng PB - Robert Koch-Institut VL - 2 IS - 2 DO - http://dx.doi.org/10.25646/3029 ER -